Scan Support
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Partner with Scan Support.

Help bring accountable giving to your shelter community.

Zero cost. Full support.

Scan Support works with shelters to verify recipients, onboard them to the platform, and provide staff with dedicated tools. There is no cost to the shelter — ever. We’re currently onboarding our first pilot partners in the Greater Toronto Area.

Partners get access to a staff mode in the Scan Support app where workers can verify residents, monitor card status, and create accounts on behalf of residents.

Scan Support covers all card and technology costs
Staff app for managing and verifying recipients
Recipient verification done on-site at the shelter
Aggregate impact reporting available to shelter staff

What your staff gets.

1

A dedicated staff app mode

Verify recipients, approve accounts, and check card status — all from the Scan Support app.

2

No technical burden

Scan Support handles the cards and the technology — receipt processing arrives in Phase 2. Your team just does the verification.

3

Impact visibility

See aggregate donation and spending data for your residents. Show funders what real impact looks like.

Let’s talk.

Email us at scansupport-mailbox@scan-support.com — or use the form below to start a prefilled email. We read every message.

This form opens a prefilled email in your own mail app — nothing is submitted from this page. Prefer to write us directly? Reach us at scansupport-mailbox@scan-support.com. We read every message.

FAQ

Is there a cost to the shelter?

No. Scan Support covers all technology and card costs. Your contribution is staff time for resident verification and onboarding.

How are recipients verified?

Shelter staff use the Scan Support app to verify residents with valid ID. Once verified, recipients receive a category-restricted virtual card through the pilot.

What spending categories are supported?

Groceries, transit, hygiene & personal care, health, and shelter costs. Donors choose how to allocate their donation across categories.