Get started with Scan Support.
For residents, and the caseworkers who support them.
Step by step
How it works for you.
Talk to staff at your shelter
Scan Support works through partner shelters. Shelter staff, who know residents best, are your first step.
Staff confirm you in the app
We know government ID can't be taken for granted, so shelter staff confirm each recipient in the Scan Support app.
Set up your profile
Download the app and set up your profile, with staff able to help at each step. Your public profile is designed to show only a display name and a short story you pick.
Donations toward a purpose
Each donation is designed to be sent toward groceries, transit, hygiene, health, shelter or personal. After each purchase, you'll take a photo of the receipt in the app, and each item will be sorted into its purpose, so every donation is reconciled.
Know a shelter we should talk to?
Tell us about a shelter you’d like to see take part.